Shipping Policy

Effective Date: 02/10/23

1. Introduction

   1.1 At NSN Electrical, we provide high-quality EV chargers and installation services. However, please note that the shipping of products is managed by third-party courier companies and/or the manufacturers.

2. Shipping Responsibility

   2.1 We do not handle the shipping of products purchased from our website. All shipping responsibilities and liabilities are borne by the third-party courier companies and the manufacturers.

   2.2 As such, NSN Electrical is not responsible for any delays, damages, or losses incurred during the shipping process.

3. Shipping Enquiries

   3.1 For all shipping-related inquiries, tracking, and issues, customers should contact the respective third-party courier company or the manufacturer directly.

   3.2 Contact information for the third-party courier companies and manufacturers will be provided at the time of purchase.

4. Shipping Costs

   4.1 Shipping costs, if any, will be displayed during the checkout process and are to be borne by the customer.

5. Shipping Times

   5.1 Estimated shipping times will be provided by the third-party courier companies or the manufacturers, and NSN Electrical holds no responsibility for any discrepancies in delivery times.

6. Contact Us

   6.1 For any other inquiries, feel free to contact us at electrical@nsnelectrical.com.au.